經歷詳述:
Thank you for my patients spending their precious time to give comments regarding my professional and clinical service. We must apologize for the unsatisfactory feeling written by some patients in this blog even though part of the comments, which I believe, were perhaps fake or exaggerated. Besides, I would like to thank Michelleming and Andy for their appreciation and recognition.

I must admit the high expectation may not meet sometimes, in particular, when the number of patients and workload are over our abilities can handle during peak season. Moreover, we truly understand the frustration of few patients especially when they have already felt sick and uncomfortable in waiting room.
We are currently investigating the queueing system and the attitude of nurses and doctors after we read the comments written below.

We are looking forward to receiving your opinions in the future.

謝謝你們花了寶貴的時間給我們診所服務方面的意見。一些患者在這個博客寫的感覺不滿意，我們必須道歉，即使部分的意見，我相信，也許是假的或誇大的。此外，我想籍此感謝Michelleming和Andy的讚賞和認可。

我必須承認高的期望，可能有時無法滿足，特別是當患者的數量和工作量超過我們的能力可以處理的時候。此外，我們真正了解少數病人的不滿，尤其是他們已經感覺到不舒服和生病。

當我們知道寫在下面的意見後，我們正在調查排隊系統，醫生和護士的態度。我們期待著接受你未來的意見!